PHILIPPINES BPO SPI GAINS RECOGNITION IN GLOBAL SERVICES SURVEY

MANILA, Feb 28, 2008 (AsiaPulse via COMTEX) -- PHI | news | PowerRating | PR Charts -- SPi, a leading global provider of business process outsourcing (BPO) solutions and a subsidiary of Philippine Long Distance Telephone, gained recognition in the Global Services 100 Survey.

SPi placed No. 3 in the Leader, Emerging Asian Markets category, No. 6 in Best Performing BPO Provider category and No. 9 in Leader, Human Capital Development category in the 2008 Global Services 100 Survey conducted by Global Services magazine and neoIT, an outsourcing advisory firm.

The Global Services 100 is a ranking of the worldstop 100 service providers across various BPO and IT sectors.

In developing the ranking, Global Services and neoIT collected third party and participant-provided data to evaluate and score service providers across four major categories -operational excellence, human capital, service offerings, and client relationships.

SPi has consistently been in the Top 10 list of Best Performing BPO Providers and Leaders, Human Capital Development since 2005.

This year, SPi not only maintains its Top 10 ranking in these categories, but it has also been included in the Top 3 of another category, Leader, Emerging Asian Markets, said Peter Maquera, SPis President and CEO.

"Being ranked as a top-tier BPO Provider and a Leader in Human Capital Development for four consecutive years is confirmation of our unwavering commitment to grow our people, of our dedication to a strategic partnership approach with our clients, and of our resolute commitment to continuous process improvement sin everything that we do, Manguera added.

Ray Espinosa, Chairman of SPi, said, "We are proud of SPi for continuously being included in this prestigious list of leading global BPO providers. We are equally pleased to see that SPi has been included in the Leader,Emerging Asian Markets for the first time." "Our high ranking in this category is a testament to our ability to compete with other large global outsourcing companies in terms of scope of service, quality and cost effectiveness," he said.

He added that the Philippines will remain to be SPis major hub for its delivery operations with 12 locations in Manila, Laguna, Cebu, Dumaguete, Clark and Iloilo and over 7,000 employees nationwide.

(PNA)

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