Wednesday, April 09, 2008; Posted: 12:43 PM
The carrier cancelled 460 flights on Tuesday.
"We apologize for the inconvenience this has caused our customers," Gerard Arpey, chairman and chief executive, said in a statement. "American will do whatever it takes to assist those affected by these flight changes and our employees are working hard to ensure that we remain their choice for air travel. This includes compensating those inconvenienced customers who stayed overnight in a location away from their final destination."
American said it has assigned a team of employees to inspect the aircraft and ensure full compliance with a Federal Aviation Administration's directive related to the bundling of wires in the wheel well of the aircraft.
In addition, the FAA is inspecting the aircraft that have been cleared to return to service.
American also said it plans to contract with an independent third party to review the airline's processes for compliance with all future FAA airworthiness directives.
The company's shares fell 9% to $9.35. Gabriel Madway gm/vj
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