Woman Sues Comcast For Publishing Her 'Right Arm' Check On The Internet

(financialwire.net via COMTEX) -- CMCSA | Quote | Chart | News | PowerRating -- June 9, 2008 (FinancialWire) Krista Cooney who sent Comcast Corp. (NASDAQ: CMCSA | Quote | Chart | News | PowerRating) a check made for "My Right Arm and Zero Dollars" has filed a lawsuit in U.S. District Court in Pittsburgh alleging that the company invaded her privacy when the check she wrote last summer was published on the Internet.

The lawsuit said that Cooney sent the check because she was unhappy with a large bill she received for her cable television, Internet and telephone service. Cooney and her husband said that an unknown Comcast employee circulated an e-mailed copy of the check, containing their personal banking information, address and phone number, along with a snide comment. A Colorado man saw the image and alerted the Cooneys because he had been a victim of identity theft and realized the couple was at risk.

The lawsuit comes just weeks after customer satisfaction ratings for Comcast fell to an all-time low. The survey by the University of Michigan's American Customer Satisfaction Index ranked Comcast below other cable and satellite TV providers.

The eight-page suit said the incident began when the Cooneys subscribed last year to Comcast's $99-a-month "Triple Play" package of bundled services.

The first bill the couple received was for nearly $297. The lawsuit said Krista Cooney could only afford to send the company about $268, intending to pay the balance and a late fee the following month. When Comcast sent a letter threatening to cut off the service, Cooney sent two checks: one to cover the balance and next month's bill, and the "My Right Arm" check meant to register her displeasure.

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