Agilent Signs On with ASU Leadership Center

SANTA BARBARA, Calif., Jun 26, 2008 (ASCRIBE NEWS via COMTEX) -- A | Quote | Chart | News | PowerRating -- Agilent Technologies announced it has joined the Arizona State University Center for Services Leadership (CSL), and that the CSL has appointed Eric Senesi, vice president and general manager of Agilent's Worldwide Customer Service and Support organization, to its advisory board.

The invitation-only CSL partnership provides an opportunity for member companies to research the latest in services leadership, as well as participate in extensive information sharing across a wide spectrum of industries.

"Agilent is pleased to be a part of this widely recognized organization," said Senesi. "As our representative on the advisory board, I'll look for ways to contribute to the future success of the CSL and its cross-industry participants who are all striving to deliver the highest quality service to their customers."

The CSL strives to improve business and academic understanding of the growing role of services in organizations and with customers. To be a CSL member, organizations must possess an exceptional reputation as either a services firm or a product/manufacturing firm that competes through service(s). The organization must also be dedicated to change and improvement, making a strategic commitment to compete through service(s).

Agilent joins a long list of service-oriented companies who are members of the CSL, such as IBM, Harley-Davidson, Marriott, and Boeing.

Agilent Technologies is a measurement company and a technology provider in communications, electronics, life sciences and chemical analysis.

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