Broadway Bank selects Fiserv Aperio for business process management

Wed. July 23, 2008; Posted: 09:08 AM

Jul 23, 2008 (Datamonitor via COMTEX) -- FISV | Quote | Chart | News | PowerRating -- Fiserv CBS Worldwide, a business unit of Fiserv and a provider of IT services to the financial industry, has announced today that Broadway Bank has selected Fiserv Aperio as their business process management solution.

By extending a consistent and streamlined account opening process across multiple channels Aperio will enable Broadway Bank to enhance their customers' experience. Fiserv Aperio allows financial institutions to take advantage of predefined business processes or develop new ones which positively impact their customer's experiences.

A dynamic business process and customer relationship management solution, Fiserv Aperio provides financial institutions the ability to view their customers' relationship holistically. By automating and integrating Broadway's business processes, Aperio tracks customer interactions and provides a consistent, quality experience for the bank's customers; this gives organizations the capability to proactively make decisions about how to proceed with their customers based on real-time data.

Another key feature of Fiserv Aperio is its adaptability and ability to support diverse business processes.

Tony Catalfano, president of Fiserv CBS Worldwide, said: "The advantage of Aperio for Broadway Bank is its ability to integrate and manage financial services processes. Additionally, the solution will help to improve operational efficiency and gives them the freedom to support their desired growth."

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For full details on Fiserv Inc (FISV) click here. Fiserv Inc (FISV) has Short Term PowerRatings of 6. Details on Fiserv Inc (FISV) Short Term PowerRatings is available at This Link.

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