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According to the company, New York Eye and Ear Infirmary installed their original Cymphonix device, the NC1500, in 2006 after their Value Added Reseller suggested the hospital use the product for a trial period to increase Internet security. "We had put other solutions like SonicWall and Symantec on trial with our system," said Gene Harrison, Network Engineer for New York Eye and Ear, "but once we integrated the NC1500, it never left our network."
"Everything is moving online," said Harrison. "Applications such as Medicaid, Medicare, external billing programs, and even programs designed to research possible drug interactions are now web-based."
Due to the number of employees accessing necessary applications throughout the day, New York Eye and Ear considers its content filters and categories to be rigid. Yet even with the severe parameters in place, the hospital is able to shape its bandwidth to allow certain websites like eBay be accessed by employees. "We allow some personal Internet surfing on breaks but there is absolutely zero streaming on our network," said Harrison.
"I hate to think what my job would be like without (Network Composer)," said Harrison. "Obviously the threat of spyware has grown exponentially over the years but since the integration of the Network Composer, we don't need an anti-spyware program. We just don't have a spyware problem anymore."
As with all healthcare providers, New York Eye and Ear Infirmary needed a solution that would keep its exchange of patient information compliant with the Health Insurance Portability and Accountability Act (HIPAA). In order to prevent private information from being leaked to the web, the hospital required a product that would eliminate the threat of spyware infection. "The easiest way to leak information is through computers infected with spyware," said Harrison.
As soon as their original Network Composer was installed, Harrison saw significant improvement within a week. "It was a straightforward and painless installation process. Once it was up and running, I immediately had metrics relating to existing spyware. We were able to clean the infected machines and I haven't had a problem with spyware since." The New York Eye and Ear Infirmary said it will continue to entrust Cymphonix and the Network Composer with its Internet security and content filtering needs as it upgrades the Cymphonix hardware to the DC40X.
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