Mr Fleckenstein oversees all aspects of claims management and administration for First Mercury's entire specialty underwriting platforms. He has most recently served as the senior vice president of claims for Great American Custom Insurance Services.
Richard Smith, chairman and CEO of First Mercury Financial, said: "We are pleased to welcome Terry to the First Mercury team. His experience in the insurance industry and litigation management will help us to continue to build on our best-in-class claims operation at First Mercury."
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