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Under the five-year agreement, WNS will deliver service level improvements utilizing high-end analytics to optimize collections and order processes.
Jim Bechtold, Senior Vice President Reimbursement and Government Affairs of Biomet Trauma and Biomet Spine commented, "We selected WNS because they understand operating requirements in the healthcare sector. They bring a winning combination of experience and commitment to excellence. During our rigorous selection process, WNS showed us their flexibility and significant analytics capabilities by developing a fine-tuned customized business solution. Leveraging WNS' resources and Biomet's reimbursement expertise, this contract offers us significant quality improvement opportunities for our healthcare revenue cycle."
"Business processes in the healthcare industry are unique. This agreement gives WNS the opportunity to again deploy our company's knowledge and experience in insurance claims and collection processes in this industry," said Neeraj Bhargava, CEO of WNS Global Services. "We are pleased to partner with Biomet Trauma and Biomet Spine to help them achieve higher levels of operational efficiency by streamlining processes critical to revenue cycle management."
WNS offers a range of services to U.S. healthcare clients in the payer, provider, medical device and pharmaceutical sectors. The company delivers a comprehensive suite of customized reimbursement solutions to leading global companies.
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