In addition, Salesforce CRM was named a Leader in both Enterprise Suite CRM and Small Business Suite CRM. CRM Market Award recipients are determined: "through an extensive three-month process and proprietary rating formula that involves industry analysts, financial and corporate information, product and functionality assessments, and scores reflecting customer satisfaction."
"Salesforce CRM provides tremendous value, helping customers make more strategic business decisions and improve overall operations," said Marc Benioff, chairman and CEO at salesforce.com. "We're excited to again receive the CRM Market Awards, and to be honored for enabling our customers to become more efficient, more agile and more profitable."
"CRM magazine is pleased to present the 2008 CRM Market Awards to those companies and individuals who are raising the bar in their customer relationship initiatives. These efforts are helping companies streamline business processes, maximize profitability, and provide more value to customers," said David Myron, editorial director of CRM magazine. "Congratulations to this year's award recipients. May they continue to raise the standard of CRM excellence."
The 2008 CRM Market Awards were presented at the destinationCRM 2008 Conference at the Marriott Marquis in New York. The complete list of winners has been published in the September 2008 issue of CRM magazine.
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