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With Shenick's diversifEye, SeaChange's telco and cable operator customers can quantify the quality of every video watched to help them meet subscribers' high expectations for quality of experience (QoE), the company said.
Shenick's diversifEye enables complete functional and scalability testing of the VoD delivery architecture for customers of SeaChange's Axiom On Demand open content delivery platform. The technology simulates set-top boxes with VoD real-time streaming (RTSP) clients that are compliant with SeaChange video servers. Using diversifEye enables SeaChange customers to have the flexibility to perform stateful, functional and scalability testing of both the control plane and media plane architecture of the VoD solution and also to quantify the effect of mixed traffic environments on the quality of video flows right up to thousands of users at 10 Gigabit Ethernet levels, according to the company.
"We moved from VoD being used by early adopters to becoming a mainstream application used in tens of millions of homes and the challenge faced by service providers is that consumers have set an extremely high threshold level for the expected quality of video flows. Even one customer disrupted is one customer too many," said Robert Winters, chief marketing officer, Shenick Network Systems. "It is not sufficient for a service provider to measure aggregate service quality in their predeployment tests, it's become necessary to be able to quantify the quality of the video offering for each subscriber. Shenick's diversifEye can help triple play providers to view individual subscriber service quality on a highly granular basis."
"SeaChange is focused on continuously improving operators' performance and bottom line and Shenick's capabilities add further assurances of service quality, especially as subscriber use of VoD continues to grow," said Alan Hoff, senior director of on-demand solutions, SeaChange International. "Shenick's per flow architecture gives us a new means to see how networks perform up to 10 Gigabit speeds and also provides a microscopic view on the impact that network flows have on subscriber quality of experience."
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