Under the agreement, Alcatel-Lucent and its global business partners will install and manage the company's telephony solution for hospitality.
In the first phase of the project, 30,000 lines at 87 sites - including sales offices, resort hotels, and Club Med corporate headquarters in Paris - will be equipped with Alcatel-Lucent's OmniPCX Enterprise telephony solution. Alcatel-Lucent and Club Med are also implementing DSL technology throughout Asia to provide value-added guest services such as in-room WiFi.
"We were looking for a long-term partner, not just an immediate equipment provider," said Michel Wolfovski, Executive VP and CFO of Club Med. "We chose Alcatel-Lucent for its broad product line, industry expertise and global presence. We are confident that Alcatel-Lucent understands our objectives and will work with us to achieve our - vision to become the worldwide specialist of all-inclusive, upscale, friendly and multicultural vacations.
"Alcatel-Lucent's solution, dynamic hospitality, combines end-to-end technology and management solutions to improve guest experience, streamline operations, and increase revenues," said Tom Burns, COO of Alcatel-Lucent Enterprise activities. "Club Med understands the importance of communications in today's highly competitive hospitality industry, and shares Alcatel-Lucent's vision of combining the key elements of network, people, process and knowledge to help transform itself into a dynamic enterprise."
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((Distributed via M2 Communications Ltd - http://www.m2.com))
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