New book by Larry Connors Click here Improve your trading - See how
The agreement was signed as a part of the TSUBASA project to examine system integration between the five banks of Chiba Bank, Daishi Bank, Hokkoku Bank, the Chuugoku Bank Ltd and The Iyo Bank Ltd. The initiative is expected to create new value through open cooperation across multiple regions and has been named the TSUBASA project after the Japanese word for "wing."
Chiba Bank, Daishi Bank, and Hokkoku Bank have agreed for collaboration development for the system as their call center system contracts were up for renewal. IBM Japan will launch the system development starting in October. The system will be in operation at each bank from November 2009 to March 2010.
The Call Center System will be developed by utilizing the system infrastructure of "IBM Channel Sharing Center Service" the outsourcing service, created by IBM Global Business Services, to share unified channels of internet and voice for multiple financial institutions. By combining system infrastructure for servers and telephone switching devices, it can decrease maintenance cost of the system and improve operational quality. Compared to having each bank develop and utilize its own system separately, the collaboration development will not only reduce the development cost per bank, but also achieve the flexibility to manage future system enhancement for new products and services.
With system operation and application maintenance services, provided by IBM Japan, the IBM Channel Sharing Center Service environment will handle telephone devices and transactions in call centers of financial institutions. Also by utilizing both function types of internet and voice, customer service can be enhanced through the link of internet and call center. IBM Japan will actively develop and extend services of Call Center System also for other banks.
The agreements were signed in September of 2008.
((Comments on this story may be sent to newsdesk@closeupmedia.com))
((Distributed via M2 Communications Ltd - http://www.m2.com))
http://www.10meters.com
Comments on this story may be sent to newsdesk@closeupmedia.com
More News:
Market Updates |
Stock Alerts |
All Trading News |
Stock Index
About TradingMarkets | Contact | Advertise | Careers | Link to Us | Site Map | Help | Terms & Conditions | Privacy Policy | Return Policy | Testimonials | Feedback
The Connors Group, Inc. ("Company") is not an investment advisory service, nor a registered investment advisor or broker-dealer and does not purport to tell or suggest which securities or currencies customers should buy or sell for themselves. The analysts and employees or affiliates of Company may hold positions in the stocks, currencies or industries discussed here. You understand and acknowledge that there is a very high degree of risk involved in trading securities and/or currencies. The Company, the authors, the publisher, and all affiliates of Company assume no responsibility or liability for your trading and investment results. Factual statements on the Company's website, or in its publications, are made as of the date stated and are subject to change without notice.
It should not be assumed that the methods, techniques, or indicators presented in these products will be profitable or that they will not result in losses. Past results of any individual trader or trading system published by Company are not indicative of future returns by that trader or system, and are not indicative of future returns which be realized by you. In addition, the indicators, strategies, columns, articles and all other features of Company's products (collectively, the "Information") are provided for informational and educational purposes only and should not be construed as investment advice. Examples presented on Company's website are for educational purposes only. Such set-ups are not solicitations of any order to buy or sell. Accordingly, you should not rely solely on the Information in making any investment. Rather, you should use the Information only as a starting point for doing additional independent research in order to allow you to form your own opinion regarding investments. You should always check with your licensed financial advisor and tax advisor to determine the suitability of any investment.
HYPOTHETICAL OR SIMULATED PERFORMANCE RESULTS HAVE CERTAIN INHERENT LIMITATIONS. UNLIKE AN ACTUAL PERFORMANCE RECORD, SIMULATED RESULTS DO NOT REPRESENT ACTUAL TRADING AND MAY NOT BE IMPACTED BY BROKERAGE AND OTHER SLIPPAGE FEES. ALSO, SINCE THE TRADES HAVE NOT ACTUALLY BEEN EXECUTED, THE RESULTS MAY HAVE UNDER- OR OVER-COMPENSATED FOR THE IMPACT, IF ANY, OF CERTAIN MARKET FACTORS, SUCH AS LACK OF LIQUIDITY. SIMULATED TRADING PROGRAMS IN GENERAL ARE ALSO SUBJECT TO THE FACT THAT THEY ARE DESIGNED WITH THE BENEFIT OF HINDSIGHT. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFITS OR LOSSES SIMILAR TO THOSE SHOWN.
The Connors Group, Inc.
15260 Ventura Blvd., Ste. 2200
Sherman Oaks, CA 91403
© Copyright 2009 The Connors Group, Inc.
