QC Holdings, Inc. Reports Third Quarter Results

"We are pleased with our results during 2008 given the turmoil in the various markets throughout the year," said QC Chairman and Chief Executive Officer Don Early. "This type of credit-restricted environment highlights the importance of maintaining access to competitive and reasonable financing options for our customers.

"Revenue growth during third quarter was reasonable as customer demand was steady, while not yet completely back to historical norms," Early said. "Importantly, our loss ratio improved during third quarter compared to prior year despite the economic challenges.

"The Board declared a total dividend of $0.15 per common share, which includes a newly established $0.05 per common share regular quarterly dividend. This action reflects the Board's confidence in the company's core business and strategic opportunities."

Highlights for the third quarter included:

-- Income from continuing operations of $2.8 million, or $0.16 per diluted share;

-- A 6.1% increase in revenues to $59.4 million compared to $56.0 million in third quarter 2007;

-- A 6.7% improvement in gross profit from comparable branches (defined as those branches that were open for all of the two periods being compared) over prior year's third quarter; and

-- Adjusted EBITDA, which is earnings before interest, taxes, depreciation, amortization and charges related to stock options and restricted stock awards, of $8.8 million.

"We are proud to have partnered with the industry to undertake important voter referendum initiatives in Arizona and Ohio," Early noted. "While we were disappointed with Tuesday's election results with respect to our ability to offer short-term loans to our customers in Arizona and Ohio, we remain committed to providing solutions for our customers' credit needs.

"In Arizona, it will be business as usual as we work to find a better long-term solution over the next two years. In Ohio, we will continue to evaluate product alternatives that will meet the needs of our customers."

Highlights for the nine months ended September 30, 2008 included:

-- Income from continuing operations of $10.4 million, or $0.57 per diluted share;

-- An 7.5% increase in revenues to $166.7 million compared to $155.0 million last year;

-- A 5.3% and 8.5% improvement in revenues and gross profit, respectively, from comparable branches; and

-- Adjusted EBITDA of $28.7 million.

The three and nine months ended September 30, 2008 include discontinued operations relating to 13 Ohio branches that were closed during third quarter 2008 due to changes in the payday loan laws that effectively preclude the product as it is currently offered.

For the three and nine months ended September 30, 2008 and 2007, schedules reconciling adjustments to net income pursuant to generally accepted accounting principles (GAAP), and adjusted EBITDA to net income, are provided below. The results for the nine months ended September 30, 2007 include approximately $3.5 million ($2.1 million, or $0.11 per diluted share, after-tax) in costs and charges associated with the company's activities to close 39 branches in various states (the majority of which were consolidated into nearby branches) and to terminate the de novo process on eight branches that never opened ("the 2007 closing charges"), including $1.6 million for termination of operating leases and related occupancy costs, $1.8 million for the disposition of property and $82,000 for write-offs of deposits and severance costs. QC believes that it is useful to management and investors to analyze results after adjusting for these items to provide a more comparable basis for evaluating QC's operating results and financial performance over time. See the reconciliation tables for additional information.

Third Quarter

The $3.4 million improvement in revenues quarter-to-quarter was primarily attributable to higher installment and automobile loan volumes. QC originated approximately $334.5 million of payday loans during third quarter 2008, a 1.0% decline from the $337.9 million during third quarter 2007. This decline is primarily attributable to customers in New Mexico transitioning from the payday product to our installment loan product. Installment and automobile loan volumes totaled $11.4 million for third quarter 2008 versus $5.0 million in prior year's third quarter.

Revenues for comparable branches (those branches that were open for the 15 months since June 30, 2007) increased 2.3%, or $1.3 million, to $56.7 million during the three months ended September 30, 2008. This increase is primarily attributable to the acceleration of revenues associated with the 2005 and 2006 groups of branches.

Branch operating costs, exclusive of loan losses, increased to $25.3 million during the three months ended September 30, 2008 compared to $22.1 million in the same 2007 period. Branch-level salaries and benefits grew $1.6 million over prior year's quarter due to higher benefit costs and a slightly higher number of field personnel. Occupancy, other branch expenses and depreciation increased in aggregate by $1.6 million, primarily due to cost of sales associated with the company's buy here, pay here automotive locations.

During the three months ended September 30, 2008, the company reported an increase in loan losses to $17.3 million compared to $17.0 million in the same 2007 period. The loss ratio for the current quarter, however, was down to 29.1% compared to 30.3% in third quarter 2007. This reduction is due to fewer returned items and better collection rates quarter-to-quarter. Comparable branches totaled $16.7 million in loan losses during the quarter, which was down slightly from prior year's third quarter.

QC's branch gross profit in third quarter 2008 was $16.8 million, slightly lower than prior year. Gross profit for comparable branches during third quarter 2008 increased $1.1 million to $17.6 million, with the improvements resulting from stronger results in the majority of states, partially offset by reduced profit from QC's New Mexico branches due to the new, more restrictive payday loan legislation effective November 1, 2007.

Regional and corporate expenses increased to $9.6 million during the three months ended September 30, 2008 from $8.7 million in third quarter 2007. This increase is primarily attributable to higher governmental affairs spending associated with contested states.

Interest expense increased $878,000 over last year's third quarter due to higher debt balances as a result of the $48.5 million special dividend paid in December 2007. The company's effective income tax rate was 48.1% during the quarter (versus 39.6% in last year's third quarter) as a result of certain non-deductible government affairs expenditures.

"Gross profit from our comparable branches grew at a higher rate than revenues during the quarter, continuing the experience from the first half of 2008," noted QC President and Chief Operating Officer Darrin Andersen. "This improvement reflects a return to more typical third quarter loss levels and well-managed branch operating expenses.

"While revenue growth is more challenging in the current environment, we were pleased to see higher revenues from our automotive locations. As we invest more in this business, we expect to leverage our years of experience in originating, managing and collecting loans to gain efficiencies and to grow profitably."

Nine Months Ended September 30

The company's revenues grew $11.7 million, or 7.5%, to $166.7 million during the nine months ended September 30, 2008 versus 2007 as a result of increases in the number of customer transactions and average loan size.

Revenues for comparable branches (those branches that were open for the 21 months since December 31, 2006) increased 5.3% to $157.6 million during the nine months ended September 30, 2008 for the same reasons as noted in the quarterly discussion. Revenues from branches added during 2007 totaled $4.6 million for the nine-month period.

Branch operating costs, exclusive of loan losses, increased 6.1% to $72.8 million. Exclusive of the 2007 closing charges, operating costs increased $5.8 million, primarily as a result of higher salaries and benefits (as noted in the quarterly discussion above), as well as occupancy costs associated with lease escalation provisions and cost of sales for automobile purchases. Comparable branches averaged approximately $13,000 per month in operating expenses through September 30, 2008.

During the nine months ended September 30, 2008, the company reported loan losses of $40.9 million compared to $37.3 million in the same 2007 period. The company's loss ratio was 24.5% during the nine months ended September 30, 2008 versus 24.1% last year. Exclusive of debt sales in each period ($448,000 in 2008 and $2.0 million in 2007), the loss ratio declined period-to-period. Comparable branches totaled $39.1 million in loan losses during the nine months ended September 30, 2008 compared to $38.3 million in the prior year period.

Branch gross profit increased approximately $3.9 million from $49.1 million during the nine months ended September 30, 2007 to $53.0 million in the current period. Exclusive of the 2007 closing charges, branch gross profit increased $2.3 million period-to-period. Gross profit for comparable branches during the first nine months of 2008 increased by $4.2 million to $53.7 million. The branches added during 2007 were essentially breakeven through September 30, 2008.

Regional and corporate expenses increased $3.1 million to $29.4 million during the nine months ended September 30, 2008 as a result of higher governmental affairs spending associated with contested states and compensation increases to accommodate inflation.

Interest expense increased nearly $3.0 million over last year due to higher debt balances throughout 2008 compared to 2007. The company's effective tax rate was 41.7% during the nine months ended September 30, 2008 compared to 39.7% in the same 2007 period for the reasons noted in the quarterly discussion above.

-DIVIDEND DECLARATION -

QC's Board of Directors established a regular quarterly dividend of $0.05 per common share effective this quarter. Together with this regular quarterly dividend, the Board declared a special cash dividend of $0.10 per common share. The quarterly dividend and the special dividend are payable December 2, 2008, to stockholders of record as of November 20, 2008.

-BUSINESS OUTLOOK -

"Our results were consistent with our typical third quarter experience," Early said. "Our field employees continue to focus on providing superb customer service when originating, managing and collecting our various loan products. This focus is critical given the challenges facing our customers during this period of deteriorating consumer confidence, volatile equity markets and evaporating credit.

"During the nine months ended September 30, 2008, we repurchased more than 1.4 million company shares. With this $11.6 million investment, we now have repurchased more than $50 million of QC stock, leaving about $10 million under the existing stock repurchase authorization.

"We enter the final quarter of 2008 from a position of strength. Our loans receivable balance at September 30, 2008 is 8% higher than one year earlier, providing a solid base for revenue improvements. Our losses and operating expenses are trending as expected. This solid earnings foundation, together with our strong balance sheet and committed financing through 2012, provides great flexibility with respect to our capital allocation alternatives, thereby enhancing our opportunity to drive shareholder value."

QC will present its financial results for the three months and nine months ended September 30, 2008 in a conference call on November 6, at 2:00 p.m. EST. Stockholders and other interested parties are invited to listen online at www.qcholdings.com or dial 866-770-7125, passcode 81241000. The accompanying slides to the presentation will be available on the QC Web site prior to the conference call on November 6. A replay of the audio portion of the presentation will be available online until the close of business on December 6, 2008. The replay can also be accessed by telephone until November 13, 2008, at 888-286-8010, code 80885409.

About QC Holdings, Inc.

Headquartered in Overland Park, Kansas, QC Holdings, Inc. is a leading provider of short-term loans in the United States, operating 585 branches in 24 states at September 30, 2008. With more than 24 years of operating experience in the retail consumer finance industry, the company entered the short-term loan market in 1992 and, since 1998, has grown from 48 branches to 585 branches through a combination of de novo branches and acquisitions. During fiscal 2007, the company advanced approximately $1.3 billion to customers through payday loans and reported total revenues of $213.6 million.

Forward-Looking Statement Disclaimer: This press release and the conference call referenced above contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are based on the company's current expectations and are subject to a number of risks and uncertainties, which could cause actual results to differ materially from those forward-looking statements. These risks include (1) the increased leverage of the company as a result of the payment of a $48.5 million special cash dividend in December 2007, (2) changes in laws or regulations or governmental interpretations of existing laws and regulations governing consumer protection or payday lending practices, (3) litigation or regulatory action directed towards us or the payday loan industry, (4) volatility in our earnings, primarily as a result of fluctuations in loan loss experience and the rate of growth in, or closures of, branches, (5) negative media reports and public perception of the payday loan industry and the impact on federal and state legislatures and federal and state regulators, (6) changes in our key management personnel, (7) integration risks and costs associated with future acquisitions, and (8) the other risks detailed under Item 1A. "Risk Factors" in our Annual Report on Form 10-K for the year ended December 31, 2007 filed with the Securities and Exchange Commission. QC will not update any forward-looking statements made in this press release or the conference call referenced above to reflect future events or developments.

QC Holdings, Inc. Consolidated Statements of Income (in thousands, except per share amounts) (Unaudited) Three Months Ended Nine Months Ended September September 30, 30, 2007 2008 2007 2008 Revenues Payday loan fees $ 48,338 $ 47,157 $ 133,464 $ 133,747 Other 7,649 12,226 21,504 32,914 Total revenues 55,987 59,383 154,968 166,661 Branch expenses Salaries and benefits 11,111 12,711 34,168 36,657 Provision for losses 16,970 17,272 37,292 40,852 Occupancy 6,117 6,778 19,945 20,028 Depreciation and amortization 1,163 1,109 3,547 3,353 Other 3,741 4,707 10,934 12,789 Total branch expenses 39,102 42,577 105,886 113,679 Branch gross profit 16,885 16,806 49,082 52,982 Regional expenses 3,277 3,247 9,513 9,999 Corporate expenses 5,389 6,349 16,781 19,380 Depreciation and amortization 582 678 1,631 2,042 Interest expense, net 198 1,076 367 3,294 Other expense (income), net (27 ) 88 2,046 406 Income from continuing operations before income taxes 7,466 5,368 18,744 17,861 Provision for income taxes 2,955 2,582 7,448 7,454 Income from continuing operations 4,511 2,786 11,296 10,407 Loss from discontinued operations, net of income tax (228 ) (40 ) (362 ) (772 ) Net income $ 4,283 $ 2,746 $ 10,934 $ 9,635 Earnings (loss) per share: Basic Continuing operations $ 0.23 $ 0.16 $ 0.58 $ 0.58 Discontinued operations (0.01 ) - (0.02 ) (0.04 ) Net income $ 0.22 $ 0.16 $ 0.56 $ 0.54 Diluted Continuing operations $ 0.23 $ 0.16 $ 0.57 $ 0.57 Discontinued operations (0.01 ) - (0.02 ) (0.04 ) Net income $ 0.22 $ 0.16 $ 0.55 $ 0.53 Weighted average number of common shares outstanding: Basic 19,109 17,555 19,368 18,006 Diluted 19,653 17,664 19,888 18,114

Non-GAAP Reconciliations Consolidated Statements of Income (in thousands, except per share amounts) (Unaudited) The company analyzes historical results after adjusting for certain items. With respect to the results for the nine months ended September 30, 2007 and 2008, the company believes that excluding the various costs and charges associated with the 2007 branch closings is useful to management and investors because it provides a more comparable basis for evaluating the company's operating results and financial performance over time. Internally, these adjusted results are used to evaluate the performance of the company. Nine Months Ended Nine Months Ended September September 30, 2007 30, 2008 GAAP Non-GAAP Adjust-ments (a) Adjusted GAAP Non-GAAP Adjust-ments (b) Adjusted Revenues Payday loan fees $ 133,464 $ - $ 133,464 $ 133,747 $ - $ 133,747 Other 21,504 - 21,504 32,914 - 32,914 Total revenues 154,968 - 154,968 166,661 - 166,661 Branch expenses Salaries and benefits 34,168 (31 ) 34,137 36,657 - 36,657 Provision for losses 37,292 - 37,292 40,852 - 40,852 Occupancy 19,945 (1,558 ) 18,387 20,028 - 20,028 Depreci-ation and amorti-zation 3,547 - 3,547 3,353 - 3,353 Other 10,934 (51 ) 10,883 12,789 - 12,789 Total branch expenses 105,886 (1,640 ) 104,246 113,679 - 113,679 Branch gross profit 49,082 1,640 50,722 52,982 - 52,982 Regional expenses 9,513 - 9,513 9,999 - 9,999 Corporate expenses 16,781 - 16,781 19,380 - 19,380 Depreci-ation and amorti-zation 1,631 - 1,631 2,042 - 2,042 Interest expense, net 367 - 367 3,294 - 3,294 Other expense, net 2,046 (1,824 ) 222 406 - 406 Income from continuing operations before income taxes 18,744 3,464 22,208 17,861 - 17,861 Provision for income taxes 7,448 1,355 8,803 7,454 - 7,454 Income from continuing operations 11,296 2,109 13,405 10,407 - 10,407 Discontinued operations (362 ) - (362 ) (772 ) - (772 ) Net income $ 10,934 $ 2,109 $ 13,043 $ 9,635 $ - $ 9,635 Earnings (loss) per share: Basic: Continuing operations $ 0.58 $ 0.11 $ 0.69 $ 0.58 $ - $ 0.58 Discon-tinued operations (0.02 ) - (0.02 ) (0.04 ) - (0.04 ) Net income $ 0.56 $ 0.11 $ 0.67 $ 0.54 $ - $ 0.54 Diluted: Continuing operations $ 0.57 $ 0.11 $ 0.68 $ 0.57 $ - $ 0.57 Discon-tinued operations (0.02 ) - (0.02 ) (0.04 ) - (0.04 ) Net income $ 0.55 $ 0.11 $ 0.66 $ 0.53 $ - $ 0.53

(a) These adjustments reflect the elimination of the costs and charges for the 2007 closing charges, including $1.6 million for termination of operating leases and related occupancy costs, $1.8 million for the disposition of property and $82,000 for write-offs of deposits and severance to employees.

(b) There were no adjustments for the nine months ended September 30, 2008.

Non-GAAP Reconciliations Adjusted EBITDA (in thousands) (Unaudited) QC reports adjusted EBITDA (earnings before interest, taxes, depreciation, amortization and charges related to stock options and restricted stock awards) as a financial measure that is not defined by U.S. generally accepted accounting principles ("GAAP"). QC believes that adjusted EBITDA is a useful performance metric for our investors and is a measure of operating and financial performance that is commonly reported and widely used by financial and industry analysts, investors and other interested parties because it eliminates significant non-cash charges to earnings. It is important to note that non-GAAP measures, such as adjusted EBITDA, should not be considered as alternative indicators of financial performance compared to net income or other financial statement data presented in the company's consolidated financial statements prepared pursuant to GAAP. Non-GAAP measures should be evaluated in conjunction with, and are not a substitute for, GAAP financial measures. The following table provides a reconciliation of net income to adjusted EBITDA: Three Months Ended Nine Months Ended September 30, September 30, 2007 2008 2007 2008 Income from continuing operations $ 4,511 $ 2,786 $ 11,296 $ 10,407 Provision for income taxes 2,955 2,582 7,448 7,454 Depreciation and amortization 1,745 1,787 5,178 5,395 Interest expense 215 1,083 472 3,332 Non-cash losses (gains) on property dispositions (27 ) 88 222 406 Stock option and restricted stock expense 497 519 1,673 1,708 Costs and charges with respect to branch closings/consolidation and 3,464 terminations of de novo process (a) Adjusted EBITDA $ 9,896 $ 8,845 $ 29,753 $ 28,702

(a) To provide a more comparable basis for evaluation, for the nine months ended September 30, 2007, the adjusted EBITDA computation includes the costs and charges associated with branch closings as discussed in detail in the footnotes to the Non-GAAP Reconciliations tables above.

QC Holdings, Inc. Consolidated Balance Sheets (in thousands) December 31, September 30, 2007 2008 ASSETS (Unaudited) Current assets Cash and cash equivalents $ 24,145 $ 16,417 Loans receivable, less allowance for losses of $4,442 at December 72,903 71,154 31, 2007 and $5,071 at September 30, 2008 Prepaid expenses and other current assets 3,290 4,914 Total current assets 100,338 92,485 Property and equipment, net 26,525 24,814 Goodwill 16,081 16,144 Other assets, net 6,636 5,916 Total assets $ 149,580 $ 139,359 LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities Accounts payable $ 1,321 $ 923 Accrued expenses and other liabilities 10,898 9,696 Deferred revenue 5,277 4,607 Income taxes payable 769 1,130 Debt due within one year 28,500 27,000 Deferred income taxes 766 Total current liabilities 47,531 43,356 Non-current liabilities 2,834 4,184 Deferred income taxes 989 Long-term debt 46,000 42,250 Total liabilities 97,354 89,790 Commitments and contingencies Stockholders' equity 52,226 49,569 Total liabilities and stockholders' equity $ 149,580 $ 139,359

QC Holdings, Inc. Selected Statistical and Operating Data (in thousands, except Branch Data, Average Loan and Average Fee) Three Months Ended Nine Months Ended September September 30, 30, 2007 2008 2007 2008 Unaudited Unaudited Branch Data (non-auto): Number of branches, beginning of period 599 597 613 596 De novo branches opened 2 3 16 9 Acquired branches 13 1 Branches closed (9 ) (15 ) (50 ) (21 ) Number of branches, end of period 592 585 592 585 Comparable Branch Data: Total number of comparable branches 571 571 552 552 Comparable branch revenue $ 55,430 $ 56,727 $ 149,731 $ 157,560 Percentage change 2.3 % 5.3 % Comparable branch net revenues $ 38,341 $ 40,001 $111,412 $118,480 Percentage change 4.4 % 6.4 % Operating Data -- Payday Loans: Loan volume $ 337,900 $334,469 $ 908,459 $947,181 Average loan (principal plus fee) 369.40 371.02 364.49 370.37 Average fee 54.11 53.73 52.86 53.59 Loss Data: Allowance for loan losses: Balance, beginning of period $ 3,721 $ 4,066 $ 2,982 $ 4,442 Adjustment to provision for losses based on evaluation of (130 ) 1,005 609 629 outstanding receivables (a) Balance, period end $ 3,591 $ 5,071 $ 3,591 $ 5,071 Provision for losses: Charged-off to expense $ 28,968 $ 28,165 $ 72,927 $ 76,375 Recoveries (11,871 ) (11,912 ) (36,246 ) (36,206 ) Adjustment to provision for losses based on evaluation of (127 ) 1,019 611 683 outstanding receivables (a) Total provision for losses $ 16,970 $ 17,272 $ 37,292 $ 40,852 Provision for losses as a percentage of revenues 30.3 % 29.1 % 24.1 % 24.5 % Provision for losses as a percentage of loan volume (all products) 4.7 % 4.7 % 3.8 % 4.0 %

(a) Amounts differ due to the inclusion of changes in the credit services organization liability in the provision for losses table.

SOURCE: QC Holdings, Inc.

QC Holdings, Inc. Investor Relations Contact: Douglas E. Nickerson, 913-234-5154 Chief Financial Officer or Media Contact: Tom Linafelt, 913-234-5237 Director -- Corporate Communications