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Symbility Solutions and Franklin Mutual Insurance Company Ink Deal

Tue. November 11, 2008; Posted: 01:38 AM
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LOS ANGELES, Nov 10, 2008 (ASCRIBE NEWS via COMTEX) -- ATBEF | Quote | Chart | News | PowerRating -- Symbility Solutions, a subsidiary of Automated Benefits and a company that automates insurance claims, announced the formalization of a five year contract with Franklin Mutual Insurance Company, a division of the Franklin Mutual Insurance Group of Branchville, New Jersey.

Franklin Mutual Insurance Company (FMI) is a mutual insurance company in New Jersey and has been insuring its clients for over 129 years. With a commitment to personal service and advanced technology, FMI sought to improve their operations by shortening the claim cycle and enhancing the customer experience. FMI investigated several solutions and chose Symbility's mobile claims software solution as its new claims estimation and processing tool.

"We selected Symbility as our technology partner to ensure we are utilizing the very latest in technology to serve our policyholders in their time of need," said Dale Martin, co-vice president, claims, Franklin Mutual Insurance Company. "By using Symbility on tablet PCs in the field, FMI will drive efficiency and quality into our operation while ultimately improving customer service."

"Symbility is excited to be expanding in the northeastern United States by working with Franklin Mutual, a company with a proud history of customer service," said James Swayze, chief executive officer of Automated Benefits. "In troubled economic times, companies that can improve operational excellence and customer service are those that have the staying power. After over 100 years in business, FMI is a company that recognizes the need to embrace the latest techniques, processes and technology to remain strong."

((Comments on this story may be sent to newsdesk@closeupmedia.com))

((Distributed via M2 Communications Ltd - http://www.m2.com))

http://www.10meters.com

Comments on this story may be sent to newsdesk@closeupmedia.com

For full details for ATBEF click here.

    


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