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With eight years average Mitel experience, Networks First's engineering team is currently involved in some exciting and significant UK-wide roll out programmes including the installation and support for a leading private healthcare provider across five sites, an installation project for a District Council on a 200 user system and IP dect surveys and installations for 70 large high street stores.
Cenydd Burden, head of client services, Mitel says: "Mitel has a long standing working relationship with Networks First and considers them a first class support services business."
Steve Niven, Sales Director at Networks First comments: "The Company has built an excellent reputation with many major manufacturers who recognise the quality of support it provides on their products. The manufacturers openly endorse Networks First's services because they recognise our total commitment to delivering a high quality service that can only be achieved through our dedication to training, quality system procedures and professionalism.
"We will continue to build on our in-house IP communication skills through significant investment in training and recruitment. Networks First prides itself on the close link its support team has directly with manufacturers."
Notes to Editors
About Networks First
Networks First is a specialist provider of converged network support services. Its people, passion and skills blend together creating a distinctive customer support experience. Going beyond the traditional 'break fix' approach, Networks First's commitment is to the restoration and ongoing sustainability of networks. A partner focused support services organisation with multi-vendor and mixed technology capabilities, Networks First's partners, include Dell, Mitel and Westcon Convergence. Following its acquisition of ANS, a leading provider of support services for IP telephony solutions, Networks First is now the largest independent provider of converged network support services in the channel.
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