Vertical Communications said that cost-sensitive small- to medium-sized businesses and larger distributed organizations seeking to reduce overhead associated with managing business communications can easily transform their legacy telephony infrastructure into an application-rich, next-generation IP platform by implementing Wave.
Scalable from 10 to 350 users on one system, Wave provides customers with the flexibility to support all users whether they're working - at headquarters, in a branch office, at home, or on the road and regardless of what devices they're using - IP, Digital or analog phones and devices as well as soft phones and more.
"This is a major release for Vertical and our Wave IP customers, including significant enhancements in terms of new system features, application features, endpoint support and the introduction of Wave IP into international markets," said Peter Bailey, Senior Vice President Product Management and Business Development for Vertical Communications. "Now more than ever, our customers are leveraging Wave to meet the needs of their diverse and dynamic businesses while also saving operational costs and enabling their workforce to become more productive. In particular, our customers are taking advantage of Wave's SIP trunking capabilities (VoIP calls) to achieve significant reductions in their overall communications expenses. They are also leveraging Wave IP's application capabilities like the award-winning ViewPoint desktop application - which is a standard feature on Wave IP- to drive productivity gains within the workforce, while also introducing custom voice applications like our integrated Voice XML IVR platform to automate customer service and drive new revenue opportunities. Wave IP is a total package of IP telephony and business communications applications that is simple to deploy and manage, while being priced for the small and medium business customer."
"We deployed the very first (alpha) Wave IP 2500 system in the country and we have seen this system grow in its functionality and capability since its infancy," said Frank Milinazzo, Vice President, BT Communications, Inc. He added, "Wave 1.5 represents another significant milestone from Vertical. We currently have many Wave systems deployed, and we look to the 1.5 release to further strengthen our relationships and commitment to service with our customers."
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