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Citizens & Northern Bank, like many community banks, was looking to drive down operational costs within the electronic banking channel while still satisfying customer needs. The emergence of mobile banking prompted the bank to look for a vendor that could consolidate critical delivery channels onto a single platform, rather than launching yet another disparate system that would require additional overhead and cost.
"It was critical for us to improve customer experience and create better operational efficiencies within the electronic banking space. With Q2, we were successful in realizing both of these goals," said Shelley D'Haene of Citizens & Northern. "During our electronic banking evaluation we were fortunate to find a company well aligned with our goals. With Q2's single application and feature-on-demand design, we can now deliver features for very specific customer needs. This provides us a competitive edge in our marketplace."
Hank Seale, CEO and founder of Q2 Software, stated, "Community financial institutions are looking for companies to help them drive down operational costs and provide means to generate more profitable business while still effectively serving customers. Q2's sole focus is delivering electronic banking solutions which help our clients thrive in these difficult times."
About Q2 Software Q2 Software, Inc. a CBG Holdings Company is a privately-owned and customer-owned technology company enabling financial institutions with electronic banking software and services. Focused on driving innovative technology and delivering unmatched customer service, the Q2 solution operates on a Microsoft.Net(R)-based platform that offers flexible deployment options for online, voice, and mobile banking applications. To learn more about Q2 Software and it's banking technology visit www.Q2software.com or contact Michelle Westling at 512-685-2065.
About Citizens & Northern Bank Citizens & Northern Bank is a local, independent community bank providing complete financial, investment, and insurance services through 24 full service offices in Bradford, Cameron, Lycoming, Potter, McKean, Sullivan and Tioga Counties. C&N can be found online at www.cnbankpa.com.
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Read the full story at http://www.prweb.com/releases/financial-institution/technology/prweb2169974.htm.
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