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VoltDelta Enterprise Honored at ITExpo East 2009

Posted on: Wed, 25 Mar 2009 02:28:00 EDT

Symbols: VOL

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Mar 24, 2009 (Close-Up Media via COMTEX) --
VOL | Quote | Chart | News | PowerRating -- VoltDelta Enterprise Services and Solutions, a division of Volt Delta Resources, which in turn is a subsidiary of Volt Information Sciences, received the Best of Show award for "Best Service Provider Solution" at Technology Marketing's (TMC's) Internet Telephony Conference and Expo East 2009 in Miami.

This Internet Telephony Conference & Expo Best of Show Award recognizes products and solutions that were featured in the Exhibit Hall during the event. This designation highlights the technological achievement and creative product features that set these winners apart from the rest of the crowd. A full list of the winners is posted on TMC's Web site at tmcnet.com.

TMC stated that more than 100 companies competed in the award program. An automated survey utilizing voice recognition along with skills-based call routing to agent desktops and call profiling for pre- and in-queue announcements distinguished VoltDelta as a customer care leader.

"In these challenging times, organizations must ensure that their investments in technology deliver a competitive edge, work to retain existing customers, and provide operational efficiency," said Terry Saeger, Senior Vice President and General Manager of VoltDelta's Enterprise Services and Solutions division. "This award highlights the exceptional level of customer satisfaction and cost savings that could be achieved when profiles built or empirical observations, voice recognition automation, and agent support seamlessly work together from a single hosting and managed service provider such as VoltDelta."

VoltDelta's hosted solutions enable voice recognition and multi-channel communication to automate calls ranging from directory assistance and call routing to outbound alerts and SMS notifications.

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For full details on Volt Info Sciences Inc (VOL) VOL. Volt Info Sciences Inc (VOL) has Short Term PowerRatings at TradingMarkets. Details on Volt Info Sciences Inc (VOL) Short Term PowerRatings is available at This Link.

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