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'Value added resellers (VARs) increasingly need to provide their end user customers with services that help protect their technology investments, lower the total cost of ownership and provide maximum product availability,' said J.
Patrick Welch, Director, United States Service Sales and Worldwide Business Development, Document Imaging, Business Solutions and Services, Eastman Kodak Company. 'Extending Kodak's multi-vendor service through the Care Kit format builds upon this successful format to make it easier for our resellers to help their customers achieve optimal image quality with expert consultation and high-value solutions.'
As part of a service agreement, KODAK Care Kits represent an economical, convenient package for resellers to offer users of third-party manufacturer scanners, granting them access to fast, priority repairs as well as phone support from technical experts. Businesses receive expedited responses to service calls, often within the next business day or even within a four-hour window. KODAK Care Kits include a unique serial number for identifying specific service and support coverage, easy to follow registration instructions, contact information for service representatives and terms and conditions.
KODAK Care Kits for CANON, FUJITSU, and PANASONIC Scanners include travel, labor, parts and unlimited service calls. An additional option for FUJITSU Scanners also provides user training and consumables.
KODAK Products are backed by KODAK Service and Support.KODAK Service and Support is made up of more than 3,000 professionals reaching more than 120 countries. It is a leading multi-vendor integrated services provider, delivering consulting, installation, maintenance and support services for the commercial printing, graphic communications, document imaging and data storage industries. KODAK Service and Support professionals are uniquely qualified to provide services that control costs, maximize productivity, and minimize business risk.
About Kodak
As the world's foremost imaging innovator, Kodak helps consumers, businesses, and creative professionals unleash the power of pictures and printing to enrich their lives.
To learn more, visit http://www.kodak.com and follow our blogs and more at http://www.kodak.com/go/followus.
More than 70 million people worldwide manage, share and create photo gifts online at KODAK Gallery --join for free today at www.kodakgallery.com.
More information about KODAK Document Imaging Scanners and Services is available at www.kodak.com/go/docimaging.
CONTACT: Jack Kasperski, Kodak e-mail: Jack.Kasperski@kodak.com Tel: +1 585 724 5130 Shannon Lappin, Eric Mower and Associates e-mail: KodakPR@mower.com Tel: +1 585 389 1868
M2 Communications Ltd disclaims all liability for information provided within M2 PressWIRE. Data supplied by named party/parties. Further information on M2 PressWIRE can be obtained at http://www.presswire.net on the world wide web. Inquiries to info@m2.com.
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