Savvion Business Process Management Suite to Be Key Tool in Diebold's Lean Six Sigma Initiative

Diebold has been committed to implementing Lean Six Sigma initiatives across its organization to improve business process management (BPM) and drive measurable improvement for customer satisfaction, speed, accuracy, and waste reduction.

While other commercially available tools have helped Diebold map processes, the company needed to perform simulations and model costs. "We required a fast method to model, simulate, develop, and launch electronic workflows," said Mike Hinnebusch, manager with Diebold's Transformation Management group, which is responsible for business process reengineering.

"We also needed to put easy-to-use BPM design tools in the hands of the process owners and subject matter experts, plus management needed real-time process metrics for critical customer-facing processes," said Hinnebusch. "After evaluating available solutions, we chose Savvion as our tool for process improvement and process management to model, simulate, and deploy Lean Six Sigma."

Savvion BusinessManager business process management suite (BPMS) offers Diebold ease of use and quick implementation time.

Diebold has started working with Savvion's process modeler to create a quality alert process that reduces the response time and improves the communication of quality improvement opportunities. "We are very pleased to have a more standard process and improved metrics so we can better focus on our customers," said Hinnebusch.

"We are excited about having Diebold as a customer and helping them in analyzing and improving their business processes. An easy to use process modeling tool with powerful analysis and simulation capabilities is key for organizations like Diebold to document and improve their processes effectively," said Dr. M.A. Ketabchi, President, CEO and Founder of Savvion.

Companies interested experiencing the Savvion difference are invited to follow the same path as Diebold by adopting Savvion process Business Process Analysis (BPA) tools. They can start by acquiring a free trial license of Savvion BPA tools at http://www.savvion.com/model_xl. Financial services and manufacturing companies may download an industry-specific solutions brief at http://www.savvion.com/document_center.

About Diebold

Diebold, Incorporated is a global leader in providing integrated self-service delivery and security systems and services. Diebold employs more than 17,000 associates with representation in nearly 90 countries worldwide and is headquartered in Canton, Ohio, USA. Diebold is publicly traded on the New York Stock Exchange under the symbol 'DBD.' For more information, visit the company's Web site at www.diebold.com.

About Savvion

More than 300 of the world's top-performing companies, including 24 of the Fortune 100, choose Savvion to operate more productively and profitably. As the business process management trailblazer, Savvion moves enterprises beyond ordinary BPM with groundbreaking business-critical software solutions and services that make them more competitive and cost-efficient, including a return on investment as high as 300%. Savvion has a proven track record for turning process improvement ideas into real world solutions within 30 days, providing the highest ROI for the lowest total cost of ownership. Headquartered in Santa Clara, California, Savvion can be reached at www.savvion.com or 888-544-5511.

The Savvion logo, Savvion, and all Savvion products are trademarks or registered trademarks of Savvion, Inc. All other trademarks mentioned herein are the property of their respective owners.

SOURCE: Savvion, Inc.

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