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The Communications Solutions Product of the Year Award recognizes the vision, leadership and attention to detail that are the hallmarks of the prestigious award. The most innovative products and services brought to market in 2008 were selected as recipients of this year's Communications Solutions Product of the Year Award for their groundbreaking achievement.
With Precision Email, CSG's clients receive a solution that allows them to create rich HTML email messages, tailored to individual customer profiles, including personalized content based on specific customer attributes, such as geography, existing services, account status and more.
CSG's Precision Email is integrated into the CSG Precision eCare suite (formerly known as CSG Care Express), an award-winning online customer management suite of solutions that allows communications services providers to offer online self-care options for customers such as upgrading service packages, viewing and paying bills, and signing up for new services. CSG Precision eCare currently supports over 7 million customer accounts and can enable clients to realize an immediate uplift by adding Precision Email capabilities to effectively communicate with customers.
"CSG Systems has been recognized with a 2008 Product of the Year Award for their excellence in the advancement of communications," said Rich Tehrani, TMC President and Group Editor-in-Chief. "CSG has proven they are committed to quality and excellence in solutions that benefit the customer experience as well as ROI for the companies that use them. I am pleased to honor their hard work and accomplishments and look forward to more innovative solutions from them in the future."
"CSG Systems thanks TMCnet for recognizing Precision Email with a 2008 Communications Solutions Product of the Year Award," said Chad Dunavant, executive director, product management for CSG. "This award recognizes our dedication to helping companies engage and transact more effectively, and reap the business benefit from every interaction, at any touch point, with every customer."
About TMC
Technology Marketing Corporation (TMC) is a global integrated media company helping clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications and NGN Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. For more information about TMC, visit www.tmcnet.com.
About CSG Systems
Headquartered in Englewood, Colo., CSG Systems International (NASDAQ: CSGS | Quote | Chart | News | PowerRating) is a customer interaction management company that provides software- and services-based solutions that help clients engage and transact with their customers. With a 25-year heritage in providing customer management and billing solutions to North American cable and direct broadcast satellite companies, CSG has broadened its customer interaction management capabilities to proudly serve this client base as well as new, highly competitive industries including financial services, healthcare, utilities and more. Today, CSG's solutions reach more than half of all U.S. households each month and manage over $36 billion in transactions annually on its clients' behalf. For more information, visit our Web site at www.csgsystems.com.
SOURCE: CSG Systems International
CSG Systems International Media Relations: Elise Brassell, 303-804-4962 elise_brassell@csgsystems.com or Investor Relations: Kathleen Marvin, 303-04-4941 kathleen_marvin@csgsystems.com
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