IKON Announces New Litigation Support Solutions for the Legal Industry

Already an industry leader for both on-site and off-site document management and litigation support services, IKON developed the IKON Litovation Solutions portfolio using a rigorous process that combined customer feedback with best-in-class technology and IKON's service capabilities. Customers can now leverage the strength of IKON to more effectively respond to their complex litigation support and document management needs.

IKON Litovation Solutions provides flexible offerings to assist in every phase of the legal discovery lifecycle, and includes technology that meets IKON's evaluation and testing criteria to deliver consistent, high quality results on every project, regardless of size. A single point of contact from IKON's experienced project management team helps to manage the litigation support process, from document identification and collection to review and production.

"IKON has been a leader in the legal industry for well over 20 years," said Dan Murphy, head of IKON Legal Document Services and IKON's Vice President of Global Strategy and Communications. "Our network of processing centers across the country, combined with our on-site managed services presence and integrated with a centralized state-of-the-art data center, allows us to introduce an innovative new solution unmatched by any other provider. Through this network we can perform complex litigation support tasks and respond to customer requirements quickly, and we can do it wherever the customer wants us to -- at their location, at a local IKON office, or at IKON processing centers located across the country."

The IKON Litovation Solutions brand carries the tagline, "Where Litigation Meets Innovation," emphasizing IKON's innovative approach to legal document management and litigation support. It includes a combination of world class partners under one premier portfolio, with a single-sourced distributed processing capability that spans the U.S., managed by a team of highly experienced project managers.

In addition to IKON's managed services offering, which includes on-site staffing, copier/printer fleet management, and copy and mail room services, and IKON's off-site document processing centers across the country, the IKON Litovation Solutions portfolio includes:

Data Forensics - IKON offers a forensic data harvesting process that provides an efficient way for law firms and corporations to remotely collect data, reducing the need for on-site travel and providing early insight as to the viability of the litigation. The solution is deployed from IKON directly to client sites, and provides a forensically sound process with documented chain of custody.

Electronic Discovery - IKON offers an innovative model for electronic data discovery services, leveraging its network of processing centers across the country, combined with a centralized processing center in Phoenix, Arizona. This approach provides fast turnaround, from small jobs to the extremely large, giving processing redundancy and delivering data to reviewers quickly and accurately, regardless of data format.

Document Imaging - IKON provides document imaging services through its network of litigation technology and processing centers, and can support on-site imaging through its mobile imaging teams and through its contracted managed services team. IKON's quality control process includes a 1:1 ratio of quality control experts to document production specialists to check each image in real time throughout the process.

Document Coding - IKON offers coding and indexing services, including logical document determination and unitization, as well as objective bibliographic and in-text coding.

Hosting and Review - IKON's scalable hosting and review system helps legal teams, whether centralized or across the country, search and review discovery documents, collaborate with clients and other counsel, share files and strategize on cases. The review platform provides the speed and search functionality customers need, with the ability to categorize data as efficiently as possible.

IKON will showcase the IKON Litovation Solutions portfolio at LegalTech West Coast 2009 taking place in Los Angeles, California June 24-25, 2009 in booth #331.

About IKON

IKON Office Solutions, Inc. (www.ikon.com), a Ricoh company, is a leading provider of innovative document management systems and services, enabling customers to improve document workflow and increase efficiency. IKON integrates copiers, printers and MFP technologies, and document management software and systems, to deliver tailored, high-value solutions, implemented and supported by its team of services professionals. IKON leverages the manufacturing and engineering expertise of Ricoh, a more than $20 billion global technology innovator, with the experience and reach of its locally based sales and services teams, to provide end-to-end solutions and one of the industry's broadest portfolios of document management services, including on-site and off-site managed services, technical service and support, and customized workflow design and implementation.

IKON Office Solutions(R), IKON: Document Efficiency at Work(R) / A Ricoh Company, and IKON Litovation Solutions(SM) / Where Litigation Meets Innovation are trademarks or service marks of IKON Office Solutions, Inc. All other trademarks are the property of their respective owners.

SOURCE: IKON Office Solutions, Inc.

IKON Office Solutions, Inc. 
Media Contact: 
Wendy Pinckney 
610-408-7297 
wpinckney@ikon.com