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OpTier has said that the transparency that CoreFirst provides enables the financial services organizations to manage IT from a business perspective using transactions.
With CoreFirst, Deutsche Bank is able to identify and resolve problems in order to drive operational efficiencies. When potential problems arise, CoreFirst automatically identifies trends and alerts the Deutsche Bank IT staff so they can remediate problems before they occur.
Marc Earl, global head of operations for investment banking at Deutsche Bank, said: "Prior to selecting CoreFirst, we used several network and application management tools for monitoring, but they did not offer us visibility at the transaction level. After evaluating several transaction monitoring solutions, OpTier's was the only one that provided us with an end-to-end view of each business transaction. CoreFirst began saving us money within minutes after it was installed, not only by allowing us to identify problematic transactions and prevent outages, but by enabling us to more effectively allocate employee resources."
Israel Mazin, chairman and CEO of OpTier, said: "Global organizations like Deutsche Bank realize that IT is essential to business and that transactions are a mission-critical element of business success. CoreFirst helps these organizations to simplify IT monitoring, management and problem resolution with fewer resources by monitoring and managing it from a transactional view. This transactional context, combined with the comprehensive view of the IT infrastructure that CoreFirst provides, also allows organizations to proactively optimize IT in order to minimize the costs associated with downtime."
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