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"Using SevOne's performance management solution, we've been able to provide uninterrupted 24/7 communication between TA headquarters and our nationwide TA franchises," said Eric DePanfilis, Network Engineer for TravelCenters of America. "The SevOne solution gives us the full visibility we need so that we can monitor and prevent chronic problems before they occur -- and at three to four times less the cost of larger network management vendor's systems."
TA has a large and dynamic IT environment at its Ohio headquarters, which includes all of the company's servers, routers, switches, and primary and secondary datacenters. It connects with the company's multiple nationwide franchises via an MLPS network cloud. The franchises need to communicate with headquarters several times a day, so network availability and performance are vital to business operation. DePanfilis explains, "If the main network connection to headquarters is saturated, it affects communication with all of the franchises connected to it. Such issues can slow down the processing of transactions and affect cash flow."
Prior to implementing SevOne, identifying and fixing a network performance problem was a tedious and time-consuming task for TA's IT department. A network engineer would have to manually log in to the head end router to access generic information just to begin the process of solving the problem. Now, TA's IT management staff has complete visibility into critical network performance management data including down-to-the-second graphs and reports and a built-in performance history audit. "Our SevOne system provides far more granular information than the generic reports produced by our previous monitoring system," adds DePanfilis.
"We're pleased that TA continues to use the SevOne product to improve the way it conducts business," said Vess Bakalov, CTO for SevOne. "One feature that has proven to be very valuable to TA is the ability for them to jump into a remote site interface and run reports on utilization over the past week or month, then, from that same graph, they can zoom into a real-time view for more granular measurement. We're committed to the continued development of our solution and we look forward to helping TA enhance the performance of its networks and applications."
To learn more about how TA TravelCenters of America leveraged SevOne to achieve faster resolution of network problems and improve its nationwide network operations, please visit our TA TravelCenters case study.
To watch a video demonstration of SevOne's innovative network, application and server performance monitoring solution, please visit SevOne Demo.
About TravelCenters of America, LLC
TravelCenters of America (TA), headquartered in Westlake, Ohio is a leading national chain of travel centers in 41 states and Canada under the TravelCenters of America and Petro brands. With convenient locations on interstate exits, TA offers its customers diesel and gasoline fueling services, full and quick-service restaurants, heavy truck maintenance services, 24-hour convenience stores, electronic communication (WiFi) and other services -- all within large, high traffic facilities. For more information on TravelCenters of America, please visit www.tatravelcenters.com
About SevOne
SevOne, Inc. provides distributed network performance management solutions that deliver a holistic, integrated perspective on IT performance. SevOne's PAS(TM) (Performance Appliance Solution) enables enterprises, service providers, cable MSOs, and federal government agencies to keep increasingly complex networks, servers and applications functioning at peak performance levels. Based on a scalable and flexible modern software architecture incorporating open web-services API, Web 2.0 GUI and peer-to-peer clustering, the SevOne solution provides managers, architects and engineers with the most accurate and timely data available to ensure enterprise-wide network performance and reliability. For more information please visit www.sevone.com or call 302-368-5650.
Press Contact: Joline Biancavilla BridgeView Marketing (for SevOne) Joline@bridgeviewmarketing.com (603) 978-4491
SOURCE: SevOne
mailto:Joline@bridgeviewmarketing.com
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