Mercury Insurance Selects Guidewire for Policy Administration, Billing, and Claims Management

"Mercury's goal is to provide great service and market-leading solutions for our agents and customers. We believe it is essential that we make strategic investments in well-architected platforms that are robust, nimble and flexible," said Allan Lubitz, Senior Vice President & Chief Information Officer, Mercury Insurance Group. "We selected Guidewire for their reliable track record and integrated core P&C platform that will give us the ability to innovate and allow us to quickly adapt to our customers' changing needs."

The Guidewire Insurance Suite will enable Mercury to provide an enhanced level of agent and customer service in addition to providing the company with several other business benefits, including:

-- Improving the speed at which the company is able to expand its product portfolio and regional focus;

-- Increasing efficiency and effectiveness across all aspects of the insurance lifecycle, including account and policy management, underwriting, billing and claims handling operations; and

-- Leveraging IT skills across a common technology platform, enabling a quicker response to the needs of the business while also reducing maintenance costs.

"Mercury Insurance has a long-standing reputation for delivering high-quality service and for providing insurance products that meet the needs of the market," said John Raguin, Chief Executive Officer, Guidewire Software. "Mercury, already a market leader, is intent on further improving in these areas and we are very honored that they have selected us to be their partner."

The Guidewire Insurance Suite provides the flexible, core systems essential for the mission-critical operations of property/casualty carriers competing in today's market: underwriting, policy administration, billing and claims. The suite was designed using a modular approach, enabling carriers to select individual applications or a pre-integrated set, driven by their requirements and priorities. The suite provides the flexibility insurers need to deliver insurance the way they want to by rapidly delivering better products and service to their policyholders and agents, while improving underwriting discipline and lowering operational costs. Insurers' personnel (including underwriters, customer service representatives, adjusters, supervisors, and executives) gain intuitive, productive role-specific user interfaces. Insurer IT organizations gain flexibility in addressing evolving business requirements through consistent tools for configuring and enhancing operational data stores, user interfaces, workflows and business logic across their underwriting, policy administration, billing and claims systems.

About Mercury Insurance Group

Mercury Insurance Group (NYSE-MCY) is a multiple line insurance organization offering predominantly personal automobile and homeowners insurance through a network of independent producers in the country's top insurance markets. Mercury is focused on providing its policyholders with high quality insurance products at an affordable rate, while also providing its customers with industry-leading service and protection. For more information, visit the Company's website at www.mercuryinsurance.com.

About Guidewire Software

Guidewire Software is a leading provider of flexible core systems that enable property/casualty insurers to deliver insurance the way they want to. Guidewire builds high quality software that consistently works as promised. Designed for maximum flexibility and scalability, Guidewire solutions give carriers the capability to deliver excellent service to policyholders and agents and increase market share -- while lowering operating costs. The Guidewire Insurance Suite(TM), consisting of Guidewire PolicyCenter(R), Guidewire BillingCenter(R), and Guidewire ClaimCenter(R), spans the entire insurance lifecycle -- underwriting, policy administration, billing, and claims management. Guidewire is headquartered in San Mateo, California, with offices in London, Munich, Paris, Sydney, Tokyo, and Toronto. For more information, visit www.guidewire.com.

NOTE: Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire PolicyCenter, Guidewire BillingCenter, Guidewire Insurance Suite, and the Guidewire logo are trademarks or registered trademarks of Guidewire Software, Inc.

SOURCE: Guidewire Software, Inc.

Erik Thompson 
Mercury Insurance Group 
(661) 291-6435 
ethompson@mercuryinsurance.com 
or 
Diana Stott 
Guidewire Software, Inc. 
+1 650 356 4941 
dstott@guidewire.com