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Black Box manages and runs the Network Operations Center (NOC) for the Miami-Dade Aviation Department (MDAD). Services include traditional telephony, messaging, mobility, network infrastructure, data networking, wireless connectivity, digital signage, and network maintenance.
According to Marc Henderson, spokesman for the MDAD, the new five-year non-exclusive contract for Lawrence, PA based Black Box Network Services takes effect in February 2010 when the company's current five-year contract extension expires. The new contract will include two additional one-year renewal options.
"We are honored by the selection of Black Box to provide a state-of-the-art, service delivery solution and continue our partnership with the Miami-Dade Aviation Department," stated Mr. Anthony Hawks, senior vice-president for Black Box.
The Company's original five-year contract began in January 2004 and was valued at $35.5 million. Two amendments to the contract were approved for an additional $11.1 million. The contract covered the establishment of the NOC and 24/7 Help Desk supporting the Miami International, Kendall-Tamiami Executive, Opa-Locka, and Homestead airports. Black Box now provides Tier 1 service at Miami International Airport and operates the 24/7 NOC with a staff of more than 50 on-site technicians and engineers. Black Box also dispatches on-site 24/7 2nd and 3rd Tier support. More complete information on Black Box's MDAD services can be found in a recently published case study.
In February 2009, Black Box also achieved ISO/IEC 20000-1:2005 certification for its IT services at the Miami International Airport. Under Black Box's IT management, the airport is the first in the United States to follow the IT Infrastructure Library(R) (ITIL(R)) of best practices. This marks the first time Black Box has received this certification.
About Black Box
Black Box is the world's largest technical services company dedicated to designing, building and maintaining today's complicated data and voice infrastructure systems. Black Box services more than 175,000 clients in 141 countries with 193 offices throughout the world. To learn more, visit the Black Box Web site at http://www.blackbox.com
Black Box(R) and the Double Diamond logo are registered trademarks of BB Technologies, Inc.
SOURCE: Black Box Corporation
Black Box Corporation Gary Doyle, 724-873-6788 Director - Investor Relations Email: investors@blackbox.com
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