NICE did not report the name of the telecommunications company, but said that the deal is worth over $5 million.
. The service provider intends to expand its NICE environment and has selected IEX TotalView Workforce Management from NICE. The system will be implemented in an environment with over 100 new sites and over 20,000 agents. Debbie May, President of the IEX Workforce Management Group at NICE, that the company was excited about "being selected for a project of this scale."
IEX TotalView Workforce Management aids in employee scheduling, vacation management, and other tasks.
NICE shares rose 1.5 percent in morning trading on Nasdaq, reaching $33.27 per share.
To see more of the Globes or to subscribe to the newspaper, go to http://www.globes-online.com. Copyright (c) 2009, Globes, Tel Aviv, Israel Distributed by McClatchy-Tribune Information Services. For reprints, email tmsreprints@permissionsgroup.com, call 800-374-7985 or 847-635-6550, send a fax to 847-635-6968, or write to The Permissions Group Inc., 1247 Milwaukee Ave., Suite 303, Glenview, IL 60025, USA.

More News:
Market Updates |
Stock Alerts |
All Trading News |
Stock Index