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Perot Systems currently provides a variety of information technology solutions to the Health Connector, including applications hosting, while also providing member contact center services, web services and billing. The addition of the Xcelys software solution, which will also be hosted by Perot Systems, is expected to streamline the enrollment, billing and statement processes, enhancing customer experience, increasing efficiency, and providing a greater flexibility of offerings. The technology upgrade will also provide a foundation for the Health Connector to grow and quickly adapt to program changes. Today's announcement builds upon the relationship that began last year with an information technology and business process agreement between Perot Systems and the Health Connector.
"Customer service is a critical element of healthcare reform," said Health Connector Chief Operating Officer Rosemarie Day. "To be successful, we cannot merely enroll members, but must be there for them when they need us the most."
"In the three short years since Massachusetts first established the Health Connector, it has gone from having the sixth highest percentage of insured residents in the U.S. to being number one, and we are proud to be part of this innovative program," said Chuck Lyles, president of Perot Systems Healthcare. "The Xcelys software solution will enable the Health Connector to more effectively help residents find, retain and pay for healthcare coverage, making the program more efficient both for the state and for the people it serves."
Commonwealth Care is a leading-edge program administered by the Health Connector to help individuals who don't have an employer-sponsored health insurance plan or Medicaid find an insurance plan that fits their individual needs. Today, nearly 200,000 residents receive coverage through the Health Connector, helping Massachusetts achieve the lowest level of uninsured individuals at 2.7%, far below the national average of 15%. By providing historically uninsured and under-insured individuals with access to preventative care and physician relationships, the program cuts down on costly emergency room visits and indigent care services.
In addition to implementing the Xcelys software solution, Perot Systems delivers a variety of IT and business process solutions to the Health Connector, as well as a multi-lingual customer call center that provides enrollees with personal assistance in selecting the insurance plan that best meets their individual needs. Over the summer, Perot Systems began providing web support for the Health Connector's main website and Choice sub-site in addition to the web support the company had already been providing the Care sub-site. The company also hosts and maintains a user-friendly web portal that provides easy access to program information. Xcelys software is expected to enhance the online self- service tools, providing secure, user-friendly access to enrollment information. The addition of Xcelys software to the suite of services will also help the Health Connector process the large volume of enrollees and invoices generated by the program in a more timely and accurate manner.
About the Commonwealth of Massachusetts Health Insurance Connector Authority
The Commonwealth Health Insurance Connector Authority was created as the centerpiece of the state's landmark healthcare reform legislation signed into law April 12, 2006. It is an independent quasi-governmental agency created to facilitate the purchase of affordable, high-quality health insurance by individuals and small businesses. Commonwealth Care is low or no-cost health insurance for people who qualify. Commonwealth Choice offers many name-brand health insurance options, all of which carry the Connector's Seal of Approval. To learn more, visit www.mahealthconnector.org.
About Perot Systems Healthcare
Using a proven methodology based on the people, processes and technology healthcare organizations need to succeed, Perot Systems is a leading integrator of Tier I clinical systems. Serving a multitude of hospitals worldwide, including more than 1,000 in the U.S., Perot Systems is ranked #1 for professional services in North American Healthcare by Gartner (based on 2008 revenue) and is rated "Best in KLAS for Clinical Implementation-Principal" by the prestigious KLAS awards for professional services firms.* Perot Systems supports thousands of physicians in hospitals, as well as more than 30,000 in physician groups, and has managed, recovered, and resolved billions of dollars for clients through more than 400 revenue cycle engagements. To learn more, visit http://www.perotsystems.com/Industries/Healthcare/default .
About Perot Systems
Perot Systems is a worldwide provider of information technology services and business solutions. Through its flexible and collaborative approach, Perot Systems integrates expertise from across the company to deliver custom solutions that enable clients to accelerate growth, streamline operations and create new levels of customer value. Headquartered in Plano, Texas, Perot Systems reported 2008 revenue of $2.8 billion. The company has more than 23,000 associates located in the Americas, Europe, Middle East and Asia Pacific. Additional information on Perot Systems is available at http://www.perotsystems.com/.
This press release contains forward-looking statements that are subject to known and unknown risks and uncertainties that could cause actual results to differ materially from those expressed or implied by such statements. For factors that could affect our business and cause actual results to differ materially, please refer to our Annual Report on Form 10-K for the fiscal year ended December 31, 2008, as filed with the U.S. Securities and Exchange Commission and available at http://www.sec.gov/, as updated in our Quarterly Reports on Form 10-Q filed after such Form 10-K, for additional information regarding risk factors. We disclaim any intention or obligation to revise any forward-looking statements whether as a result of new information, future developments, or otherwise.
*2008 Top 20 Best in KLAS Awards: Software & Professional Services. December 2008. KLAS Confidential Information. A(C) 2008 KLAS Enterprises, LLC. All rights reserved.
MEDIA CONTACTS:
PEROT SYSTEMS CORPORATION
Healthcare
Karen Modlin
+1 972 577 3597
karen.modlin@ps.net
SOURCE Perot Systems Corporation
http://www.perotsystems.com
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