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UTS Rolls Out Comverse(R) ONE(TM) Billing & Active Customer Management for Quad-Play Services in Caribbean

Wed. October 28, 2009; Posted: 04:02 PM
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WAKEFIELD, Mass., Oct 28, 2009 (BUSINESS WIRE) -- CMVT | Quote | Chart | News | PowerRating -- --Spanning Four Languages and Five Currencies

Comverse today announced that United Telecommunications Services (UTS), an incumbent telecommunications provider in the Caribbean, is in the final stages of deploying the Comverse ONE Billing and Active Customer Management solution across its entire subscriber base.

UTS is deploying Comverse's flagship offering for Business Support Systems (BSS) in seven territories (Curacao, Bonaire, Sint Maarten [Dutch], Saint Martin [French], Sint Eustatius, Saba and Suriname). The Comverse ONE solution will support UTS' full quad-play offering including fixed, wireless, broadband (data) and cable TV services, enabling UTS to provide a broad selection of service packages and an enhanced customer experience.

"Comverse ONE will make creating attractive cross-product and cross-service bundles easy to meet the convergent needs of our customers," said Paul de Geus, CEO at UTS. "These built-in system capabilities, such as a single provisioning point for all services, give us powerful tools to support new business models and accelerate time to market for service rollout."

Upon launch, Comverse ONE will enable UTS to retire multiple legacy systems and consolidate its billing and customer management activities around a single, integrated data model. Comverse ONE's advanced features also will support four languages (Spanish, Dutch, English and Papiamento) and five currencies (Antillean Guilder, US Dollar, EC Dollar, Euro and Suriname Dollar).

"Now with Comverse ONE, our customers are viewed holistically, no longer as a prepaid or postpaid subscriber. We can simply relate to each subscriber as our customer and to improving the overall, end-to-end experience," de Geus said.

Comverse ONE is a truly converged BSS solution that will enable UTS to support any type of payment, such as prepaid, postpaid or hybrid, as well as create and deliver any service over any network. Comverse ONE provides better time to market with operational cost efficiencies due to its unified, highly efficient open architecture, based on a single software code built around a single data model and one product catalog.

Comverse's flagship billing solution includes active customer management to allow operators to respond to the changing needs of customers; offer real-time marketing capabilities; provide numerous self-service options; and maintain a single-view of the customer, regardless of whether the interaction is via phone, email, or live Web chat. UTS is also deploying the Self-Service module for its consumers and retail stores, which offers greater control and convenience of accounts for users while reducing operational expenses significantly.

Comverse Global Services has been the systems integrator for end-to-end delivery of Comverse ONE, providing UTS with a single vendor for a complete, turnkey solution.

"In today's convergent market, quad-play operators such as UTS understand the importance of offering innovative and bundled services coupled with an outstanding customer experience," said Dror Bin, President, Global Products and Operations at Comverse, the world's leading supplier of software and systems enabling value-added messaging and content services, converged billing and active customer management, and IP communications.

"Comverse ONE is built to deliver these business imperatives from day one," Bin said, "while also serving as the basis for next-generation, IP-based services as operators migrate to IMS networks."

About United Telecommunication Services (UTS)

The UTS Group is one of the Caribbean's premier, integrated and growing providers of proven telecommunication technology serving consumers, businesses, governments, and other institutions in the Caribbean area, South America, and Europe. UTS provides advanced, reliable and competitive telecommunication solutions and after-sales care for its customers, wherever these are, whoever they may be, for personal or professional use. Backed with over 90 years of experience, UTS is the market leader and trendsetter in its main markets in long distance and mobile telephony services, Internet services, advanced data networks as well as in transaction-based services such as collect calling, lease lines, pre-paid cards and pre-paid mobile telephony. For more information, visit www.uts.an.

About Comverse

Comverse is the world's leading provider of software and systems enabling value-added services for voice, messaging, mobile Internet and mobile advertising; converged billing and active customer management; and IP communications. Comverse's extensive customer base spans more than 130 countries and covers over 500 communication service providers serving more than two billion subscribers. The company's innovative product portfolio enables communication service providers to unleash the value of the network for their customers by making their networks smarter. Comverse's solutions support flexible deployment models, including in-network, hosted and managed services, and can run on circuit-switched, IP, IMS or converged network environments. Comverse is a subsidiary of Comverse Technology, Inc. (CMVT.PK). For more information, visit www.comverse.com.

All product and company names mentioned herein may be registered trademarks or trademarks of Comverse or the respective referenced company(s).

This release contains "forward-looking statements" under the Private Securities Litigation Reform Act of 1995 that involve risks and uncertainties. There can be no assurances that any forward-looking statements will be achieved. Important factors that could affect the statements contained herein include: changes in the demand for the company's products; changes in capital spending among the company's current and prospective customers; the risks associated with the sale of large, complex, high capacity systems and with new product introductions as well as the uncertainty of customer acceptance of these new or enhanced products from either the company or its competition; and risks associated with rapidly changing technology and the ability of the company to introduce new products on a timely and cost-effective basis. The company undertakes no commitment to update or revise forward-looking statements except as required by law.

SOURCE: Comverse

Investor/Business Press: 
Comverse Technology, Inc. 
Paul D. Baker, 212-739-1060 
paul.baker@cmvt.com 
or 
Industry Press: 
Comverse, Inc. 
Steve Eisenberg, 732-652-4712 
steve.eisenberg@comverse.com
For full details for CMVT click here.

    


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