These enhancements to CSG's Precision eCare suite of solutions (formerly known as CSG Care Express), the company noted, are the latest steps CSG has taken to help clients deliver the right message, at the right time, using the preferred channel, to improve revenue and the overall service experience. Precision eCare gives approximately eight million cable and direct broadcast satellite (DBS) customers the ability to view and pay bills online, upgrade services and interact with new service offers and promotions. The solution is also available to utility industry customers. Precision eCare includes four integrated, but independent modules: Precision eMail to create personalized, branded marketing emails; Precision eMarketing for targeted advertising; Precision eCommerce to enable online product and service ordering; and Precision eBPP to view and pay bills online. New to Precision eCare is CSG Secure eStatements. According to CSG, this solution offers customers the ease of receiving monthly statements attached to a secure email. The attached statement is not a static document; rather, it offers new technology that enables the customer to view and pay their bill directly via interactive features embedded in a .pdf file. CSG also leverages integrated PURL (Personalized URL) technology as part of Precision eCare. PURL technology allows CSG's clients to personalize printed or electronic marketing and advertising inserts that direct consumers to a personalized URL or Web site address which contains tailored individual offers. This is one way that CSG unites its electronic eCare and print platforms that enable its clients to track customer interests and help manage the return on investment of a printed or electronic advertisement by monitoring page hits and click through rates. ((Comments on this story may be sent to newsdesk@closeupmedia.com)) For full details on CSG Systems Internat Inc (CSGS) click here. CSG Systems Internat Inc (CSGS) has Short Term PowerRatings of 6. Details on CSG Systems Internat Inc (CSGS) Short Term PowerRatings is available at This Link.
![]()
Email Print Archives Feedback Email Article Link
Close X
Related News [CSGS]
UPCOMING EVENTS
Learn new strategies, how to trade in this market, and the stocks you should be focusing on each day. Join us for our free 20 minute tele-seminars during the week.
Thursday December 3 12:30 PM
* Attendance is strictly limited and are filled on a first-come, first-served basis.
The TradingMarkets Directory
Stocks
Options
Forex
E-mini/Futures
How to Trade
Tools
PowerRatings
Blogs
|