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At a Customers' Forum organised to appreciate them, the Group Managing Director/Chief Executive, Mrs Funke Osibodu said that given the tremendous loyalty, support and confidence accorded to her and the bank, she will strive to promote and ensure strict compliance to quality service in order to rekindle and justify the confidence reposed in her. She reassured that her team was determined in making sure that every customer is accorded respect and dignity.
The Chief Executive's response to customers' comments and questions was laced with definite position on issues raised; promising not to spare staff members that treated customers shabbily. of the Bonanza is that with N10,000 savings, the depositor qualifies for a prize, thus, making every saver a winner.
Like in other fairs, Union Bank's ATM services would be available to visitors and exhibitors to satisfy their cash needs. Other customer values-driven products and services available at the Bank's stand comprise Union Ever - saving/current accounts based products, Union Life Time Accounts - consumer credit finance loan products and Union Galaxy - the electronic banking parcel. Union Bank's customer friendly bouquet also features Money Line (Cashmaster), Importers Express Account, Distributor Commodity Link Account and Association Account (U-Trade).
Visitors to the Bank's stand would also be treated to its e-business bouquet, featuring electronic services on the platform of Union Mobile/Commerce and Internet Banking services. These customer focused products and services are specially designed to meet the needs of different customer segments and have valued-added features, all aimed at satisfying their financial needs.
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