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The agreement enables Ericsson to resell Sigma Systems' Service Management Platform, a carrier-grade platform that allows rapid service creation, order management and automated provisioning, and Sigma's service management solutions for triple-play -- including high-speed data, and IMS-based IPTV and VoIP -- to its hundreds of telco customers.
The combination of Ericsson's expertise in delivering technology, solutions and services to telecom operators and Sigma Systems' Service Management Portfolio -- will bring the following benefits to the Next-Generation Operator (NGO):
-- Increased profitability and accelerated time-to-revenue by deploying
residential triple-play services faster and delivering service bundles
-- Ability to deliver any service over an IMS infrastructure and any
combination of networks access technologies, such as fiber to the home
(FTTH) and DSL
-- Improved productivity through automated provisioning and activation of
voice, video, and data services
-- Enhanced customer satisfaction resulting from reliable service
fulfillment, reduced order fall out, and self-service portals
-- Reduced operations costs realized by consolidating existing order
management and provisioning systems, and eliminating manual tasks
"Telecom operators are increasingly deploying IP-based services such as IPTV, leading to the need for cost-effective creation of service bundles for triple-play," said Martina Kurth, research director, Carrier Operations and Strategies, for Gartner. "Operators need order management and fulfillment solutions that enable next-generation service transformation, speed time to revenue, and allow new multimedia services to be added to existing offerings."
Sigma Systems' Service Management Portfolio of fulfillment solutions are designed to deliver VoIP, Internet, IPTV, unified messaging, and multi-media services across network domains and to an unlimited range of IP-enabled end-user devices. Core to Sigma Systems' portfolio of complete, service fulfillment solutions, is the Service Management Platform (SMP). Standards-based and carrier-grade, SMP delivers faster time to market for new services; more efficiency and accuracy in business processes; and integration and data integrity across the enterprise.
Sigma Systems' SMP includes a broad range of solutions for operators, including broadband, voice, video (TV, pay per view, video on demand, online video, customized applications, and advertising), and commercial services.. Sigma provides reusable solutions for triple-play and quad-play in the telecom environment, independent of access technology.
"The agreement with Ericsson enables us to further advance our commitment to bring next-generation order management and fulfillment to telecom operators, and allows us to extend our proven, multi-service fulfillment solutions to a broader set of global next-generation operators," said Gary Gibbs, vice president of Channel Development at Sigma Systems.
Sigma Systems is a company in delivering IP service fulfillment solutions.
((Comments on this story may be sent to newsdesk@closeupmedia.com))
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