AltiGen Expands Distribution Agreement With Fiserv
FISV | Quote | Chart | News | PowerRating -- AltiGen(R) Communications, Inc. (NASDAQ: ATGN | Quote | Chart | News | PowerRating), a leading provider
of 100 percent Microsoft-based VoIP business phone systems and call
center solutions, announced today that Fiserv, Inc. (NASDAQ: FISV | Quote | Chart | News | PowerRating) is
expanding its distribution agreement for AltiGen Unified
Communications solutions from its credit union customers to now
include its banking customers.
Through its ConvergeIT(R) group, Fiserv has been selling the AltiGen
Unified Communications solution to its credit union customers,
marketed under the name of the ConvergeIT(R) telephony suite. With
more than 250 credit union customers having already sucessfully
deployed the AltiGen solution, the ConvergeIT(R) telephony suite will
now also be sold to Fiserv banking customers.
The ConvergeIT(R) suite has been developed to specifically address
the unique requirements of financial institutions. The solution,
based upon AltiGen's Unified Communications software platform,
delivers a single integrated system for IP Telephony and Call Center
capabilities, tightly integrated with Fiserv core processing
solutions. Rather than having to deal with disparate communications
systems and vendors, Fiserv credit union and bank customers can unify
their communications, and benefit from:
-- "Out of the box" integration with Fiserv account processing solutions
-- Centralized management of communications across all branches
-- Call Center capability that allows agents to be distributed across
branches
-- Centralized call recording to maintain optimum customer support
-- Disaster recovery including site-to-site fail over and off-site back
up at Fiserv data centers
"The ConvergeIT(R) suite allows Fiserv to uniquely provide their
credit union and bank customers with an integrated communications
solution that offers significant cost savings, simplified management
and improved customer service capabilities," said AltiGen President
Jerry Fleming. "The seamless integration into Fiserv's account
processing solutions will further enable the system to provide
intelligent routing of calls and connect customers with the employee
best able to address their needs in the shortest time possible. This
business model has proven successful, as evidenced by the
accelerating growth of the ConvergeIT(R) suite for Fiserv's credit
union customers. The timing is right to launch to Fiserv's bank
customers."
About AltiGen Communications
AltiGen Communications, Inc. (NASDAQ: ATGN | Quote | Chart | News | PowerRating) is a leading provider of
100 percent Microsoft-based VoIP business phone systems and Unified
Communications solutions. Having more than 10,000 customers around
the world, AltiGen solutions are designed for high reliability, ease
of use, seamless integration to Microsoft infrastructure
technologies, and are built on a scalable, open standards platform.
AltiGen's worldwide headquarters is in Silicon Valley, California,
with international operations based in Shanghai, China. Local sales,
service and support are provided by AltiGen's worldwide network of
over 300 certified partners. For more information, call 1-888-ALTIGEN
or visit the web site at www.altigen.com.
Safe Harbor Statement
This press release contains forward-looking statements within the
meaning of Section 21E of the Securities Exchange Act of 1934,
including, without limitation, statements regarding the continued
market acceptance of our Voice over IP telephone systems and our call
center solutions, and AltiGen's ability to continue to achieve the
revenue growth of the ConvergeIT(R) suite for Fiserv's credit union
customers. These statements reflect management's current
expectation. However, actual results could differ materially as a
result of unknown risks and uncertainties, including but not limited
to, risks related to AltiGen's limited operating history. For a more
detailed description of these and other risks and uncertainties
affecting AltiGen's performance, please refer to AltiGen's Annual
Report on Form 10-K for the fiscal year ended September 30, 2008 and
all subsequent current reports on Form 8-K and quarterly reports on
Form 10-Q. All forward-looking statements in this press release are
based on information available to AltiGen as of the date hereof and
AltiGen assumes no obligation to update these forward-looking
statements.
SOURCE: AltiGen Communications
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