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Waitrose selects Infosys to develop new web platform

Posted on: Fri, 20 Nov 2009 05:03:00 EST

Symbols: IBM

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Nov 20, 2009 (Datamonitor via COMTEX) --
IBM | Quote | Chart | News | PowerRating -- Waitrose, the supermarket division of the John Lewis Partnership, has selected Infosys Technologies to co-develop a new multi-channel web platform intended to deliver an integrated online experience from waitrose.com.

Waitrose chose IBM Websphere Commerce as the technology platform for the Waitrose multi-channel commerce strategy.

Rob Collins, director of e-commerce at Waitrose, said: "The new website is a very important part of our strategy in this regard, and we are delighted to be working with Infosys on such a substantial project. Their experience and expertise in this field is a significant asset as is their depth of capability. Those are critical requirements to successfully deliver a project of this scale especially in the time horizon that we are working to."

Karmesh Vaswani, associate vice president and head of retail, consumer packaged goods and logistics for Europe at Infosys Technologies, said: "To provide its customers with the information they need, Waitrose is taking an integrated multi-channel approach to give them a seamless shopping experience. Our work with Waitrose will also provide the grocer with the ability to add new services in the future, allowing it to further improve customer experience and choice."

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